BetaHCF Case Studies Library is in beta. We're still adding campaigns and fixing things.
HCF Case Studies Library

← All campaigns · Open in the library

▶Videoyoutube.com

Illinois Helpline for Opioids and Other Substances promotion (Help is Here; MAR Now)

Also: Help is Here · HelplineIL · MAR Now

“Help is Here”

Illinois Department of Human Services campaign (US-IL) promoting the state's 24/7 Helpline for Opioids and Other Substances: a September 2019 video campaign of recovery stories on TV, social media, transit posters and billboards to reduce stigma and drive people to HelplineIL.org, followed by 2023 helpline spots and 2025 English and Spanish testimonials for MAR Now, the helpline's same-day route to medication for opioid use disorder.

Years
2019–now
Country
United States
Topic
DrugsOpioids
Asks people to
Reduce stigmaSeek help
Strategy
Service linkStigma reductionTestimonial
Channel
OutdoorSocial (paid)TVWebsite
Audience
AdultsGeneral public

Evidence

Self-reportedUnknown

State officials reported over 40,000 visits to HelplineIL.org by September 2019 (Fox 32). No evaluation found.

Sponsor (who paid)

Credits (who made it)

  • Outdoor Advertising Association of Illinois Media, 2018 source

Executions (individual ads)

Related campaigns

Sources

  1. Fox 32 Chicago (AP): Illinois launches video campaign to fight opioids abuse (29 Sept 2019) news · 2019
  2. Health Resources in Action YouTube channel (Illinois Helpline and MAR Now videos) archive

Research notes

US-IL. Discovered 2026-10-22 for #17. Grouped as one case: all executions promote the same IDHS helpline, but the 2019 'Help is Here' wave and the 2025 MAR Now testimonials may have been separate buys. Illinois.gov press releases (press-release.20633, 22026) render by JavaScript and could not be read. Health Resources in Action is named only as the YouTube uploader; its role (helpline operator per general knowledge, not confirmed on a fetched page) and any agency are unverified. Years from YouTube relative dates. Ad library search: "Illinois Helpline", "MAR Now", "HelplineIL". Credits checked 2026-10-22 against fetched pages: Outdoor Advertising Association of Illinois (IDHS release reposted by Will County Health Department, 16 Jul 2018: OAAI 'is providing approximately one hundred free billboards to build awareness about the new Helpline'; donated space for the helpline's first promotion, before the 2019 'Help is Here' wave). Procurement search 2026-10-22: no award naming the 2019 or 2025 creative or media vendor found.

Record cases/il-illinois-helpline-help-is-here.json, updated 2026-10-22· Link to this campaign