BetaHCF Case Studies Library is in beta. We're still adding campaigns and fixing things.
HCF Case Studies Library

← All campaigns · Open in the library

Make the Connection

VA mental health awareness campaign launched November 2011 around MakeTheConnection.net, a searchable library of more than a thousand video testimonials from Veterans and families who faced mental health challenges and found support, aimed at reducing stigma and encouraging Veterans to seek care.

Years
2011–now
Country
United States
Budget
USD 12.7 million initial contract, renewed Feb 2012 for 'just under $12 million' (Medill News Service, 2012); USAspending: 'Making the Connection outreach campaign, overcoming mental health stigma for veterans', Feb 2012-Jan 2013, USD 11,900,204
Topic
Mental health
Asks people to
Seek help
Strategy
Testimonial
Channel
Social (organic)Social (paid)Website
Audience
Adults
Veterans of all eras and their families and friends.

Evidence

NoneUnknown

Sponsor (who paid)

Credits (who made it)

Executions (individual ads)

Related campaigns

Sources

  1. VA launches Make the Connection (VA news release) sponsor · 2011
  2. VA launches Make the Connection (American Legion, Nov 2011) news · 2011
  3. Make the Connection outreach page sponsor
  4. Helping Veterans Through Online Video (Tubefilter, 2012) news · 2012
  5. Cross-agency evaluation of DoD, VA and HHS mental health public awareness campaigns (RAND, via START/UMD) evaluation

Research notes

RAND cross-agency evaluation covers this and Real Warriors; extract its Make the Connection findings. Credits checked 2026-10-22 against fetched pages: Medill News Service (Aug 2012) says VA 'awarded J.R. Reingold the $12.7-million contract' for MakeTheConnection after open competition and renewed it for just under $12 million; NYX Awards 2024 lists Reingold, Inc. as entrant for 'Make the Connection's Mental Health Month Campaign' for the VA Office of Mental Health (https://nyxawards.com/winner-info.php?id=7215). Contract: VA79812J0067 (https://www.usaspending.gov/award/CONT_AWD_VA79812J0067_3600_VA79810D0103_3600); later outreach orders to Reingold include 'Media buying and web development for veterans outreach campaign' 2013-2015 (USD 14.9M) and VA general mental health and suicide prevention awareness and education outreach, 2016-2027. Meta/Google: search 'Veterans Affairs' / 'Make the Connection'. VA's Ad Council suicide campaign is recorded separately (dont-wait-reach-out). Reuse terms checked 2026-10-23 by an AI research pass for #47; not yet reviewed by a person.

Record cases/va-make-the-connection.json, updated 2026-10-23· Link to this campaign